GDPR Compliance

Our Commitment to GDPR

So What is GDPR?

The GDPR, or General Data Protection Regulation, became law in the European Union (EU) in May 2018. It sets rules for how personal information of people in the EU can be gathered, used, and handled.

Does GDPR Apply to Me?

This law doesn't just affect companies inside the EU. Even if a business is located outside the EU, if it deals with the personal data of individuals in the EU, it must follow these rules. In simple terms, if an organization processes personal information of anyone in the EU, no matter where the organization is based or where the data handling occurs, the GDPR applies.

How Does KDAN Make GDPR Compliance Easier?

KDAN PDF Reader and KDAN Office, developed by KDAN Software, Ltd., implements KDAN's data security procedures that are compliant with the General Data Protection Regulation (GDPR).

KDAN Software Ltd. (“Kdan”) is committed to ensuring the privacy and security of our users' personal data. As part of our adherence to the General Data Protection Regulation (GDPR), we have implemented the following measures:

Our Internal Procedures

User-friendly Policies

We continue to update our Privacy Policy, Terms of Service, and Security Policy. Our focus is on making these documents as user-friendly as possible, providing clear, concise information in easily navigable formats.

Information Security

We prioritize your security with robust measures. Our network is safeguarded with firewalls, VPNs and load balancers, controlling what we expose online and protecting our infrastructure. These defenses prevent attacks and secure your valuable data.

Customer data is handled with the greatest care. KDAN only collects what's necessary, stored safely with Amazon Web Services (AWS). Learn more about AWS data center security here. Your privacy is paramount to us. Strict controls are in place to ensure only authorized KDAN developers can access our database, and only when needed to resolve issues or enhance performance.

We're committed to keeping your data safe and private. Explore our detailed security policy to learn more.

Training and Privacy Awareness

All employees, regardless of their roles and responsibilities, undergo comprehensive personal data protection training. This training is overseen by our compliance team and delves into crucial areas of data protection, including the handling, processing and safeguarding of personal data. The training is not a one-time event; we arrange periodical internal training sessions to ensure that our employees are continually up-to-date with the latest regulations and best practices related to personal data protection. These regular sessions enable us to foster a culture of privacy awareness and compliance throughout our organization.

Product Compliance

Our process for developing and updating software and services ensures that we follow the rules about privacy set by GDPR. This means we carefully think about privacy when we do things like:

• Planning what changes to make

• Writing down the changes

• Making plans for testing the changes

• Testing the changes and writing down the results

• Checking the quality and approving the changes

• Having a dedicated QA team review and confirm the changes

• Reviewing and updating regularly to keep everything up to date

Cross-Platform Data Security

We strictly follow the data security measures from major platforms such as the App Store, Google Play Store and Microsoft Store. By adhering to these industry standards, we ensure the protection and integrity of our users' data across all platforms.

Data Transfer

We take care of your data and make sure it's handled right. Here's how:

Data Processing Agreements (DPAs): We are committed to safeguarding your personal data and conducting data transfers that align with GDPR regulations. As part of our commitment, we have established Data Processing Agreements (DPA) with all of our users. This agreement details how we will adhere to GDPR regulations in handling and processing data. The terms of the DPA are used to govern the act transmitting your data to KDAN. Please check out our Data Processing Agreement for more.

For international transfers:

1. If we need to send data to another country or organization, we follow strict rules and only do it when the law says it's okay.

2. If we engage the services of another company, we make sure they follow the same rules, using agreements that have been approved by the authorities.

We work hard to make sure your data is safe and only used in the right way.

Enhanced Privacy Controls

Our updated Privacy Policy empowers users with more control over the data they provide to us. This includes:

• Transparency: We provide transparent information about how user data will be used, ensuring that our users understand our practices and intentions.

• Data Deletion: Users have the ability to delete their registered data, giving them increased control over their personal information.

Our Certifications

We've carefully crafted our processes to meet the rules that govern your business, ensuring that we can work together with confidence.

Currently, we are compliant with:

• ISO 9001: This globally recognized standard ensures our quality management system meets your needs and expectations.

• ISO 27001: Your data's security is our priority. Compliance with this standard means we're taking all necessary measures to protect your information.

Stay tuned for updates as we continue to grow and enhance our compliance capabilities.

Our Products

Managing and Deleting Your Data

All users can manage their own accounts. App users can directly manage data tracking or delete their account within the app member center. For account deletion requests, members may also contact customer support at the KDAN Contact Page.

Cookies

We have implemented a Cookie Policy that explains how we use cookies on our website. This policy enables users to understand the types of cookies we use, their purposes, and how users can set up their preferences. You can manage your cookie preferences at any time through the options available on our website.

Contact Us

At KDAN, your data's security and privacy are our top priorities. We work hard to make sure we're in line with GDPR rules, and we're here to help you understand them too. If you ever have questions about your rights under GDPR or how we at KDAN maintain compliance, don't hesitate to reach out. Our team is always available, and you can contact us anytime at KDAN's Customer Service.